FAQs

Are you looking for a Storage Facility?

If you're looking for a storage facility then you might have some related questions or perhaps you're unsure how our service works.

Hopefully, you can find the answers to your questions below. If not, feel free to get in touch with us.

What is a Quote?

When you fill in a Quote form for a particular storage facility, we will send your details directly to the business owner. If they are interested, they will contact you back with more information such as prices and availability.

What is a Callback Request?

When you fill in a Callback request form for a particular storage facility, we will send your details directly to the business owner. If they are interested, they will contact you back with more information such as prices and availability.

Who will my information be sent to?

Your details will only be sent to storage facility owners in your local area. We will not share your information with anyone else without your permission.

How many storage facilities will receive my quote?

This will depend on the number of storage facilities in your local area. However, we will only allow three business owners to get in touch, thus preventing you from getting overwhelmed with quotes.

What is a Privacy Number?

Rather than give out your phone number to multiple business owners, we instead give them an 070 phone number which redirects to your number. This keeps your phone number confidential and it doesn't cost you anything.

What Storage Unit Size do I need?

This can be a tricky one as square footage is not exactly a measurement that's easy to visualise. When filling in our quote form select "Not Sure" for the storage size option, and once the storage owner gets back in touch you can explain your situation and they should be able to tell you how much space you'll need.

What Security Features do Storage Facilities have?

This will vary between different facilities but you should always look to get one that has 24 hour CCTV security as well as fire protection.

How often can I access my unit?

Most facilities provide 24 hour access as long as you're up to date with your payments! However, make sure you check the access times of the facility before you decide.

Who has access to my unit?

Most facilities will provide you with a lock and key, making you the only key holder, thus giving you peace of mind knowing that only you have access.

What is the minimum rental period?

This varies dramatically across different facilities so make sure you ask this before you make a decision.

Will I need Insurance?

This will depend upon a couple of things. Firstly, your home insurance might cover you. Secondly, the storage facility might have their own insurance that covers your property too. If neither of these are true then you will want to look into getting insurance for your possessions whilst storing them.

What items can I not store in my unit?

Whilst there are a number of obvious items that you shouldn't store such as weapons, radioactive or toxic chemicals, animals, etc, some facilities may have specific rules that need to be adhered to on top of this. If you're unsure, it's always best to ask.

Do you own a Storage Facility?

If you're the owner of a storage facility or a collection of storage facilities then you may have some questions as to how our service works.

If you can't find the answer to your question below, please feel free to contact us here.

What is Storage Seeker?

There are thousands of people each month looking for storage facilities in the UK. Our aim is to offer them a complete selection of storage facilities which they can contact easily to find rates and more information so that they can make the right decision for their needs.

How do I add my storage facility to Storage Seeker?

It's easy. Simply create an account and we'll automatically create you a page on our site absolutely free! If you have more than one storage facility, you can add them to the same account!

Why should I join Storage Seeker?

You get a personal page on Storage Seeker for each facility you own. Each of these pages will rank naturally in search engines, appear in our business listings, and we will actively drive more local customers to you.

By logging in to your account, you can add more details about your facility including opening hours, security features, images, rates, and unit sizes. You can also change your description and address and we offer full reporting of all customers that have sent you a quote or a callback request.

How much does it cost?

It doesn't cost anything to sign up to Storage Seeker and we'll give you one FREE lead once you do. After that, you only pay for leads you want to buy and the cost of each lead varies depending upon the duration the customer wants the unit for and the size of unit they want.

Click here for more information

What is a Quote/Callback Request?

When a customer visits our site and selects your storage facility on our map or business listings page, they can then choose to submit a quote request or a callback request. Whichever they choose, you will receive an email notification letting you know.

You must then log in to your account on Storage Seeker where you can view the request in full and decide whether or not you want to buy the lead. Please bear in mind that the quote or callback request might be sent to other nearby storage facilities, so the sooner you get in touch with the customer, the better chance you have of making them yours!

What is a Lead?

A lead is a potential customer. In this case, it will be a quote or a callback request. As the business owner it is up to you to convert a lead into a sale, or in other words, convert a potential customer into a paying customer.

How can I get more customers?

In order to receive more customers, you need to get more visitors to your page. To do this, you need your page to rank higher in search engines.

This can be achieved by making sure the description on your storage facility page is as informative as possible. Try to include local town names and other relevant keywords as this will also help but DO NOT keyword stuff, as this could result in search engines completely ignoring your page.

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Get a Quote from

Fill in your information below and the business owner will get back to you as soon as they can. Please note, we may submit your quote request to another 2 nearby storage units.


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Request a Callback from

Fill in your information below and the business owner will get back to you as soon as they can. Please note, we may submit your quote request to another 2 nearby storage units.


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